Docs/Pro Plugin
Pro Plugin

Pro Inbox and Two-Way Messaging

Use two-way Inbox conversations between employees, Admin, HR, and departments.

Pro Inbox overview

Pro adds a table-backed Inbox system with admin panel, frontend shortcode, mobile API support, replies, read/unread tracking, and conversation status.

Who can use it

  • Admins and HR users can create messages.
  • Managers can access the Inbox when they have team management permission.
  • Employees can receive and reply from the mobile app when Pro mobile access is enabled.
  • Messages can be general, department-based, or specific to selected recipients.

Frontend shortcode

[wpchef_tracker_pro_inbox]

Conversation controls

Admins can reply to a conversation and mark it completed. Completed conversations do not accept new replies.